The 3M™ MCS™ Warranty

What 3M™ Guarantees for 3M™ Graphic Products

Expected Performance Life

Expected Performance Life is a reliable expectation of the period of time that the unprinted, unprocessed 3M Product should perform satisfactorily for its intended purpose when applied to flat, vertical substrates in a non-abusive environment. Expected Performance Life is not a warranted period of time.

Defect Coverage

This coverage applies only when the defect results in the 3M Product not meeting the description stated in the applicable Product Bulletin and whether such defects affect the usefulness of the Graphic as determined by customary industry standards.

• Physical Defects. Defects incurred during 3M manufacturing processes, packaging or shipment.

• Manufacturing Defects. Visual and adhesive defects due to 3M manufacturing processes.

• Graphic Appearance Defects. Defects such as excessive dimensional change or loss of adhesion or reflectivity that makes the graphic visually unsuitable for its intended purpose when viewed with the intended lighting, angle and distance for such a graphic, as determined by customary industry standards.

 

What 3M™ Guarantees for 3M™ Graphic Films Used with Qualifies Inks

Warranted Durability

Warranted Durability for the 3M Performance Guarantee is a period of time during which 3M guarantees that the 3M Products used in a graphic, but not the OEM ink and therefore not the finished graphic, will perform for the Warranted Durability period stated in the 3M Base Film’s current Product Bulletin when the 3M Product is processed, used and applied vertically (except if noted otherwise in the 3M Base Film’s Product Bulletin) according to 3M’s Product and Instruction Bulletins, which also define the Warranted Durability period.

Defect Coverage for all 3M™ Graphic Products

This coverage applies only when the defect results in the 3M Product not meeting the description stated in the applicable Product Bulletin and whether such defects affect the usefulness of the Graphic as determined by customary industry standards.

• Physical Defects. Defects incurred during manufacturing, packaging or shipment.

• Manufacturing Defects. Visual and adhesive defects that prevent using the Product as described in its Product Bulletin, including adhesion to the recommended substrates and removal when using removable or changeable film.

• Printing Defects. Artifacts or misprints that occur due to a defect in the 3M Product when printing on 3M Graphic Films specified in the 3M Performance Guarantee Matrix and using the 3M-qualified printers and OEM inks.

• Cutting Defects. Clean cutting and weeding characteristics when cut as recommended in the film’s Product Bulletin.

• Graphic Appearance Defects. Defects such as excessive dimensional change, loss of adhesion or loss of reflectivity of 3M Graphic Films that makes the graphic visually unsuitable for its intended purpose when viewed with the intended lighting, angle and distance for such a graphic.

 

What 3M™ Guarantees for Finished Graphics Using All 3M™ Components

Individual Product Limited Warranty

3M warrants to the Distributor and Graphics Manufacturer that when the 3M Product is used according to

3M’s written instructions, it will be suitable for the recommended types of graphics and end uses, and will perform satisfactorily for the Warranted Durability period as stated in the applicable 3M Product Bulletins in effect at the time of the Product purchase. Additional warranties, if any, offered by the Distributor are separate and exclusive from the 3M Warranty.

Finished Product Limited Warranty

3M further warrants to the End User for whom a graphic was produced that when graphics are made using exclusively 3M Graphics Products, 3M will honor all warranties extended to the Distributor or Graphics Manufacturer who sold or produced the graphics as described in the applicable 3M Product and Instruction Bulletins in effect at the time of the Product purchase. Additional warranties, if any, offered by the Distributor or Graphics Manufacturer are separate and exclusive from the 3M Warranty.

Warranted Durability for Finished Graphics

Warranted Durability is the period of time during which 3M guarantees that when all 3M Products are u

sed in a graphic construction, the graphic construction will perform for the Warranted Durability period stated in the 3M Base Film or Substrate’s current Product Bulletin when the Products are processed, used and applied according to 3M’s Product and Instruction Bulletins.

Defect Coverage for all 3M™ Graphic Products

This coverage applies only when the defect results in the 3M Product not meeting the description stated in the applicable Product Bulletin and whether such defects affect the usefulness of the Graphics as determined by customary industry standards.

Physical Defects. Defects incurred during manufacturing, packaging or shipment.

Manufacturing Defects. Visual and adhesive defects that prevent using the 3M Product as described in the applicable Product Bulletin, including adhesion to the recommended substrates.

Printing and Ink Defects. Artifacts or misprints over which the graphics manufacturer has no control when printing on 3M Graphic Film or 3M Flexible Substrate with the recommended 3M Inks or 3M Toners and related imaging equipment.

Cutting Defects. Clean cutting and weeding characteristics when cut as recommended in the applicable 3M Product Bulletin.

• Finished Graphic Appearance Defects. Defects, including those attributed to 3M ink, such as excessive fading, discoloration, cracking, crazing, peeling, blistering, excessive dimensional change or loss of adhesion or reflectivity that makes the graphic visually unsuitable for its intended purpose when viewed with the intended lighting, angle and distance for such a graphic, as determined by customary industry standards.

 

3M Warranties and Spec Sheets for Download:

3M Product Warranties

3M 1080 Warranty Spec Sheet

 

 

 

 


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